Our Sugoi Dev. Retainer
Free up your time for business priorities. Our Monthly Shopify Support Membership manages the technical aspects of your Shopify store, including maintenance, updates & upgrades, and technical support, letting you stay focused on your core business activities.
We offer reduced rates for retainer work because it helps us minimize downtime and maintain a predictable workflow each month, which we appreciate. Our retainer clients benefit from guaranteed capacity even during our busiest months, prioritized support, and lower rates.
Ongoing Technical Support
Your retainer ensures easy access to a dedicated team of experts who can troubleshoot issues and provide technical support whenever you need it. This means you can address any issues quickly, minimizing downtime and ensuring that your website remains operational.
Regular Updates & Upgrades
Keeping your website up-to-date is crucial for security and performance in today's digital landscape. Your retainer includes regular updates well as implementation for any requested apps or integrations, ensuring that your website operates smoothly and continuously improves.
Maintenance for Optimal Performance
Maintaining your Shopify store is essential for its long-term performance. Your retainer includes regular maintenance tasks such as performance optimizations, data cleanups, and code audits, ensuring that your website continues to perform at its best all the time.
Simplify the operational side of your Shopify store with our Shopify Store Management service. This retainer add-on service is designed to streamline the daily operations of your Shopify store, allowing you to focus on growth while we handle the essential tasks that keep your store running smoothly.
This management service includes up to 20hrs/week.
Customer Service & Administrative Tasks:
Our team provides responsive customer service, handling customer inquiries and order issues on a daily basis. In addition, we perform routine administrative tasks like updating store policies, managing shipping settings, and keeping your store’s backend organized and efficient.
Product & Inventory Management:
We manage product listings, including adding and updating products, optimizing descriptions, and ensuring prices are accurate. Our team also monitors inventory levels to keep your stock updated and organized, preventing stockouts or overselling.
Order Processing & Fulfillment:
We take care of the entire order process, from processing and fulfilling orders to managing returns and exchanges. Your customers will enjoy timely deliveries and smooth transaction experiences, while you can trust that every order is handled with precision.
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